Terms of Service & Privacy Policy

Our strict commitment to member data privacy, hardware security, and confidentiality of your gym records.

A Fair and Transparent Service Agreement

This document defines mutual obligations, data ownership, and uptime standards.

1. Absolute Data Ownership & Privacy

  • All member records, attendance logs, and financial transactions belong exclusively to your fitness club.
  • We never share, sell, or monetize member data or phone numbers with any third parties under any circumstances.
  • You may export your complete database in Excel or request permanent deletion at any time.

2. Service Level Agreement & Uptime (SLA)

  • We maintain a 99.9% cloud infrastructure availability SLA year-round.
  • Offline Mode ensures turnstile hardware continues to grant access locally even during temporary internet outages.

3. Security & Staff Access Rights

  • All credentials and passwords are encrypted using industry-standard hashing protocols.
  • The club administrator controls staff permissions for receptionists, coaches, and accountants.

Standard Operational Disclaimer

  • We exercise rigorous engineering standards to ensure high reliability for cloud services and hardware sync.
  • The gym operator remains responsible for local power connections and on-premise local network infrastructure.

Our Long-Term Commitment to Your Gym Growth

We act as your dedicated technological partner ensuring smooth turnstiles, secure data, and growing profits.

Applies to all active FitPlus accounts and environments. · Last Updated: March 2026

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